Alumni / 第三屆系友會會長 / Troubleshoot “Account Notice: We’ve Run Into a Problem With Your Office.com/setup Subscription”

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2021-04-01 PM 4:14
1 Year 5 Months Ago

Sometimes, the Microsoft user encounters some kind of errors and problems while using MS Office software in their device. Normally, this error occurs when there is a pending payment from your side or if your subscription payment is declined due to some reason like your payment card is expired or cancelled etc. So, in this blog you will read the solution of the issue "Account Notice: We've run into a problem with your Microsoft 365 subscription”. But if the user needs help, then they can anytime call the expert of MS Office Support team via Office.com/setup.


Method To Fix "Account Notice: We've run into a problem with your Microsoft Office.com/setup 365 subscription”: 

1: Ensure Microsoft Office.com/setup 365 for Home or Personal Subscription is Active:

To solve this issue, you should first close all Office apps which you are using currently. Then, you should log into your account and visit to your Services & subscriptions page. If it asks, then you should choose Sign in and then enter the Microsoft account email and password which is linked with your Microsoft 365 subscription. After this, you should Review the details which are under Microsoft 365 heading. If in case, your subscription has expired, then you should quickly renew it to continue by following the renewal process. After this, make a payment by following the valid payment method. When you renew your subscription, then again try to restart Word and then check the error is fixed or not.

2: Ensure your Payment Information is Up-to-date:

For this, you have to close all Office apps and then navigate to your Payment options page. If it asks, then just select Sign in and after this, enter the Microsoft account email and password which are linked with your Microsoft 365 subscription. You should check properly that you are inserting the correct login details for signing in. If you find that your payment method has an error, then just update it. When you update your payment information, you should try to restart Word application. If again you find the error, then just continue to the next method.

3: Run Microsoft Support and Recovery Assistant:

First, you should visit to the Office setup page and then just look for Microsoft Support and Recovery Assistant. Now, you should select the Download button. Then, you should select your browser from the drop-down list to save your file and then just start the Microsoft Support and Recovery Assistant. Here, you will see the Application Install dialog box open up on your screen. At this point, you should click on Install to start the installation process. Now, the Microsoft Support and Recovery Assistant will open up in a new window. Here, you should select I agree to accept the Microsoft Services Agreement. Next, you should select Yes option to make the changes in your device. At last, follow the directions to fix your Office activation issue.

4: Deactivate, Uninstall and Reinstall MS Office:

If the above method does not fix the issue, then you should Deactivate your Office install. You can use the easy fix tool to fully uninstall Office from your device. At the end, you should Reinstall Office on your PC or Mac.

The above method will help you to fix "Account Notice: We've run into a problem with your Microsoft 365 subscription”. But if the customer needs support, then you can call the support team of Microsoft Office via Www.Office.com/setup.

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2021-03-11 AM 12:00

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